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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lydia Gonzalez

March 19, 2026

5  out of  5
rating by Lydia Gonzalez
"Thank you for being so helpful, patient and knowledgeable. Made this so easy for me to be able to translate to my mom on her auto insurance policy. Thank you for your time and efforts."
We responded:
"Thanks so much for the fantastic rating, Lydia! We are so glad you had a positive experience with us here on State Farm Agent Mallory Swinson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Doug Bramer

March 17, 2026

5  out of  5
rating by Doug Bramer
"Kiki is the Best. Took care of me. Figured out all my questions and made it very clear what I was getting for my truck insurance. Thankyou KiKi. !!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mallory Swinson’s Team. "
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Melissa Soalt

March 16, 2026

5  out of  5
rating by Melissa Soalt
"I am a total dope about homeowners insurance and had to find a new carrier for my West Palm Beach condo insurance. Via word of mouth I heard very good things about this State Farm office and decided to reach out. Woo-hoo!! 🙌🏻 My agent Sami is the bomb! A total pro, armed with stellar knowledge and advice, a terrific personality, and excellent communication skills. All the attributes I hoped for to reduce my anxiety! Moreover Sami is helping me acquire a private assessment to improve my wind mitigation report and reduce my insurance costs. I ADORE (you) Sami and feel so fortunate to have you in my corner. Thank you so much. This is a great and user friendly office. Sorry Sami et al … you’re stuck with me now!"
We responded:
"Melissa, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tricia Brown

March 12, 2026

5  out of  5
rating by Tricia Brown
"Very happy with my rate.I received a courtesy call today from Etta to discuss and offer me new affordable rates. Thank you so much !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in West Palm Beach to know that you had such a wonderful experience with us here on State Farm Agent Mallory Swinson’s Team."
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Bobby McNeill

March 11, 2026

5  out of  5
rating by Bobby McNeill
"Etta was great to work with!"
We responded:
"Bobby, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mallory Swinson’s Team—we are always here to help!"
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Valerie Fitzgerald

March 10, 2026

5  out of  5
rating by Valerie Fitzgerald
"I’m so glad that I called to update my recent move with address change. In speaking to the agent, she not only informed me that my policy was going to go down, but asked me if I had ever considered life insurance which I had been thinking about in the last week or so, especially after losing a dear friend of mine she explained all the different options and I decided to have her issue me a policy just for peace of mind. She was very informative,patient explainingall the different types of policies and we decided which one would fit best for me. Also discussed the benefits of another rider that I have that I did not realize that they would pay for outpatient procedures So I will be calling the hospital to get the information and send it over to them for an additional payout all in all very informative, successful call. Thank you for all your help."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mallory Swinson’s Team here in West Palm Beach . "
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IV C

March 10, 2026

5  out of  5
rating by IV C
"I had a short and sweet conversation with the representative KeiKei today. They were straight to the point, and curtious while helping me verify information for my insurance. Please make sure that they receive proper recognition and compensation for their curtious proffesionalism."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mallory Swinson’s Team. "
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Joe Barber

March 10, 2026

5  out of  5
rating by Joe Barber
"Very fast and efficient service with a friendly face and smile!"
We responded:
"Joe, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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ken lundberg

March 7, 2026

5  out of  5
rating by ken lundberg
"Worked with Etta from State Farm and she was great. I needed to get a modification to a policy and provide a copy of the policy and she jumped right on it. Very good experience."
We responded:
"Thanks so much for the fantastic rating, ken! We are so glad you had a positive experience with us here on State Farm Agent Mallory Swinson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Cynthia Graves

March 6, 2026

5  out of  5
rating by Cynthia Graves
"Michelle was so great. I really felt special by her assistance."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Patty Lamkay

March 5, 2026

5  out of  5
rating by Patty Lamkay
"Sami was very responsive to my needs and helped me navigate through what I thought was a complicated situation. Thank you for explaining everything and for all the help."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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dede Lit

March 4, 2026

5  out of  5
rating by dede Lit
"Michele was amazing helped me get a great price on my auto policy!""
We responded:
"Thank you for taking the time to leave such a great review, dede. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Lemonde Pharaon

March 3, 2026

5  out of  5
rating by Lemonde Pharaon
"Etta was extremely nice, professional and her explanation was helpful and accurate. State Farm is lucky to have her in their staff. Donald P"
We responded:
"Wow, thank you for the 5-star review, Lemonde! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Orlando Gomez

March 2, 2026

5  out of  5
rating by Orlando Gomez
"Our agent, Etta Spector has always been forthcoming about our Home & Auto Insurance policy, offering prompt, friendly service with optimal discounts."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mallory Swinson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dee C

March 2, 2026

5  out of  5
rating by Dee C
"Michelle is excellent!!! Very patient, helpful and well spoken! Thank you very much!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mallory Swinson’s Team. "
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John B

February 26, 2026

5  out of  5
rating by John B
"Michele helped me get a great price on my auto policy!"
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Redding Haines

February 25, 2026

5  out of  5
rating by Redding Haines
"Amazing service and very friendly! Top notch!"
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robin bell nobles

February 24, 2026

5  out of  5
rating by robin bell nobles
"I’ve been doing business with Mallory Swinsen’s State Farm Office for nearly a quarter of a century. I recently had the pleasure of working with Sami for property insurance. Talk about efficiency. Sami was professional, always courteous and always looking out for my best interests. They really are just like “good neighbors”."
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hayley zlotnik

February 23, 2026

5  out of  5
rating by hayley zlotnik
"Etta was amazing helping me switch and getting me a better price for better coverage! What a simple process she made for me"
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Marissa Cannavo

February 23, 2026

5  out of  5
rating by Marissa Cannavo
"I’ve worked with Sami Katz for almost 2 years now and she’s the best! I just added another car to my policy and she had the paperwork done fast and got me a great price."
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Tyler Rueger

February 19, 2026

5  out of  5
rating by Tyler Rueger
"Etta was great, switched a car off my insurance and added a new one and got the binder and insurance card email all within 5 minutes. Super efficient and helpful. Thanks so much"
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patrick bugay

February 18, 2026

5  out of  5
rating by patrick bugay
"Can’t say enough about this specific State Farm office. I have been with them a little over a year and they continue to impress me. Yesterday I reached out to the office and Michelle was amazing. It was later in the day and she took the time to gather all the information regarding my concern and told me she was going to do her best to get it straighten out. It was so cool to be able to hang up and know it would be handled. She called me back later and told me everything has handled. She was patient, informative and very kind. ♥️"
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Steven O'Dell

February 5, 2026

5  out of  5
rating by Steven O'Dell
"Best service hands down been dealing with them for years with multiple coverages! Would highly recommend their services!"
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Chris Gomez

February 2, 2026

5  out of  5
rating by Chris Gomez
"First, let me start by saying I went from paying $621 from Geico Paying $380 mallory Was a very great agent and it’s so easy to contact or text her. She’s very nice very polite. She’s very patient. She’s the best."
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Keeth Smith

January 26, 2026

5  out of  5
rating by Keeth Smith
"Etta Spector helped me to find the best coverage possible and while it turned out that state farm couldn’t insure me, she still took the time to explore all options and talk me through any questions I had."