State Farm® Insurance Agent Mallory Swinson

"Jay was a pleasure to work with, very knowledgeable and lowered my rate by 60%. Highly recommended!"

"I was very happy with the process of getting an auto insurance from state farm. The quote was very reasonable and the customer service has been excellent."

"During a heavy rain event I had trouble connecting with State Farm roadside assistance. So, I called Mallory Swinson office for help and Jared Rojas was the help I needed. He understood that I was standing in wet clothes with an umbrella in one hand and my cell phone in the other. He stayed on the line with me and got me to the claims group and helped me provide the policy information. He also took notes of what we discussed and emailed it to me."

"I cannot thank her enough for all the help she has been helping me sort everything out. She has the utmost kindness and patience."

"Jay made switching my car insurance to Florida easy. I was coming from Oregon and didn’t know what coverage I needed here, and he walked me through everything clearly. He was patient, answered all my questions, and got me a good rate. I’d recommend Jay to anyone, especially if you’re new to Florida."

"Dealing with Sam was a pleasure. She made the entire process painless and was incredibly helpful. I couldn’t be happier!"

"My Agent is Etta Spector she call me several times and I didn't respond eventually I call Her it's the best call I made that day she's very professional treat me like a person I switched my car insurance and even put my House insurance on I would recommend her she knows her job Good Job Etta"

"The staff at the Mallory Swinson State Farm Insurance Agency is very customer aware with a helpful attitude and patience to explain details. Jared and Jay are both very helpful!"

"It was a pleasure doing business with Etta from State Farm! Very helpful and knowledgeable!!"

"Jay was so helpful and he was very knowledgeable and took care of me right away ! Also professional and friendly. Thanks Jay"

"My experience with Jay Rojas in adding a vehicle and driver to my policy was extremely efficient and professional, while at the same time being friendly and very helpful. Thank you Jay."

"I had a wonderful experience working with Mr. Jay. I reached out to him last week to get a new quote, and from the very beginning, he was extremely respectful, professional, and never pushy at all.

I needed a few days to think about my decision, and Jay followed up with me in a very kind and professional manner. His service was exceptional, and I truly appreciated how patient, polite, and friendly he was throughout the entire process.

I would definitely recommend this establishment, and especially Jay, to anyone looking for a great deal and excellent customer service. He made the whole experience easy and comfortable.

A big thumbs-up to Jay and the owner for having such a wonderful team member!"

"Great customer service and a very personable person."

"Unfortunately, I was forced to change my review. I received an email from Lynn Bell who works for State Farm. The context is some kind of "consumer report order" in which they mentioned a person I don't know. I was asked if this person live in the same household and if this individual drives my car at least once a month. This is the very first time I am asked such question from an insurer. I called this office and asked Ms. Bell why would they think I know this person which, in my opinion, is a legitimate question. After all, she was the one sending the eMail. She immediately became defensive, and had the audacity to raise her voice at me. Not only that, but also said to me a person not named in the policy cannot drive my vehicle, and thus suggesting that was the case here. I did not appreciate the tone of the eMail and being threatened that if I didn't respond there would result in "in adverse action." This woman confirmed that have I not responded my policy would have been canceled in 15 days. State Farm had shown its true colors and demonstrated a lack of finesse. It is a shame because my agent Jay is a great person and has a genuine motivation to do right. This woman (whatever it is she does in that office), along with that stupid email, ruined whatever positive perception I once had for this company. Guys, be respectful and remember I am a man, not a boy. You should watch how to speak to people and be very prudent when making false assumptions about a current customer. Things like that can come back to bite you. Also, you are not the only insurer in town, remember that. I hope State Farm gets going with my claim and stopped sticking its nose where it doesn't belong."

"Etta has always been honest and attentive to our needs. And she got us a good rate on our auto insurance."

"I had a great experience working with Jared to get insurance for my vehicle through State Farm. He made the entire process fast, easy, and completely stress-free. There was no pressure, no aggressive sales approach, and no feeling of being forced into anything.

Jared was extremely professional, respectful, and took the time to explain all of my options from every angle so I could understand what worked best for me. I really appreciated the way he focused on what I actually needed instead of just trying to make a sale.

State Farm is definitely lucky to have someone like Jared representing them. His professionalism, patience, and respect for his customers really stood out. I highly recommend him to anyone looking for insurance and wanting someone who will genuinely take the time to help."

"We have worked with 3 members of the team there, and each time we get great advice and service."

"Etta was wonderful to work with and shared lots of options and insights for the insurance I needed. Highly recommend working with Etta!"

"Michelle is the best - helped me write a policy in minutes and got me the best rate possible! Would 100% recommend."

"Etta was very professional and helpful procuring a homeowners policy for my husband and me."

"Michelle was absolutely amazing! She helped me save so much money while getting me even better coverage and benefits on my policies. The entire experience was seamless, and she went above and beyond to make sure I got the best options. I would recommend her and the team 100 times over!"

"Etta was amazing, polite, and enthusiastic. She answered all my questions and gave me ideas on how to reduce the cost of my insurance."

"Jay helped me start a new policy. He was very informative, patient, and kind. This is all new for me. I feel very supported and I know who to call if I need any help!"

"We had questions about our auto insurance and Jay Rojas was so professional, patient, and helpful. He truly made us understand the policy better and want to continue with State Farm. Jay was so informed and helped us make the best decisions. He is a pro! Thanks, Jay!"

"We would like to take a moment to express our sincere appreciation to Etta at Mallory Swinson Insurance for her outstanding service. She was incredibly helpful and worked quickly to secure our insurance policy in a timely manner.

Her professionalism, responsiveness, and dedication made the entire process smooth and stress-free. We highly recommend Mallory Swinson Insurance to anyone looking for reliable car insurance and excellent customer service.

Thank you, Etta, for all your help—we truly appreciate everything you did for us!"